Seeing our soundproof booth in person is the best way to get to know the product. Currently, we have showrooms in New York, Los Angeles, San Francisco, London, Paris, Copenhagen, Berlin, and Zürich, and you’re welcome to visit any location to test out the soundproofing yourself. Simply click here and select the time that works best for your schedule. One of our team members will give you a tour of our soundproof phone booths and answer any questions you may have.
If you’re not able to visit any of our showrooms, you can schedule a live virtual demo by clicking on the same link above. We’ll walk you through the key product features and do a quick sound test, so you can decide whether ROOM is the right solution for your team. If you have any follow-up questions after the demo, you can reach out to us anytime by sending us an email at email@example.com./pages/faq-soundproof-phone-booth-view-our-phonebooths
Our portable soundproof room reduces noise from the inside of the unit by 28 decibels on the NIC scale.
What does that mean for those of us who aren't acoustical engineers? Simply put, our soundproof Phone Booths are designed to create an ideal environment for phone and video calls while protecting the privacy of the user. Users inside the soundproof Phone Booth will hear muffled sounds from the outside, and this is because we’ve found that ambient noise provides the best experience for the user. Coworkers outside the booth will not be able to hear the conversation taking place inside./pages/faq-soundproof-phone-booth-soundproofing-quality
Yes, the Connected booth has an ethernet port that’s also compatible with phone cords. This RJ45 plug allows you to simply plug and play wired data connections inside your booth without sacrificing soundproofing performance./pages/faq-soundproof-phone-booth-phone-ethernet-ports
The ROOM office phone booth easily connects to a standard electrical outlet. The booth’s power cord is 10 feet long with a standard 3-prong, 120 volt plug. You can plug in our phone booth to either a power bank or an extension cord if necessary. For all additional inquiries about connecting our office phone booth to a power source, do not hesitate to reach out at (646) 791-3726. We’d be more than happy to field all questions, help troubleshoot, and provide detailed instructions on how to connect your booth to the appropriate power source./pages/faq-soundproof-phone-booth-power-connection
Our soundproof phone booth is Wifi-compatible, so as long as you have WiFi installed in your workplace, the booth will work well for you. The office phone booth will not have any impact on your signal—the quality that you experience inside the booth will be the exact same as the quality you experience outside the booth. Should you run into any complications related to WiFi with your ROOM office phone booth, do not hesitate to contact us by phone at (646) 791-3726 or email us at firstname.lastname@example.org. An experienced team member will be happy to help answer any questions and provide technical support./pages/faq-soundproof-phone-booth-wifi-compatibility
The ROOM private office phone booth connects to a standard electrical outlet. The power cord is 10 feet long with a standard 3-prong, 120 volt plug. Plugging in the office phone booth will allow you to activate the built-in ventilation fan, LED lighting, and the internal power outlet. Should you run into any electrical difficulties with your private office phone booth, contact our team at (646) 791-3726 or by email at email@example.com. Our team will be more than happy to help./pages/faq-soundproof-phone-booth-power-cord
The ROOM office phone booth has a total of three electrical components: an LED light, an exhaust fan, and a power outlet. The LED light draws 1 amp at 12 volts and the ventilation fan draws 0.32 amps at 12 volts. There will be additional usage for any electrical device that is plugged into the outlet inside the office phone booth. For any additional inquiries or troubleshooting regarding the electrical features of the ROOM phone booth, please don’t hesitate to get in touch with us by phone at (646) 791-3726 or by email at firstname.lastname@example.org./pages/faq-soundproof-phone-booth-power-consumption
Absolutely! Whether you’re jumping on a quick call or on an hour-long video conference, it’s important to us that you feel cool, calm, and collected in our phone booth. We've developed a ventilation system that constantly circulates fresh air within our phone booth when it’s turned on. Each booth comes equipped with two ultra-quiet fans located in the roof and discreet airflow inlets in the floor. In order to optimize airflow, we recommend adjusting the feet of the booth so that the unit is raised about one and a half inches off the ground./pages/faq-soundproof-phone-booth-ventilation
Our office Phone Booth has a built-in table to make sure you have everything you need to be productive during your work session. The soundproof phone booth does not include the stool that is featured in the photos. Any standard bar height stool, about 30 inches in height, will work beautifully. If you like the one you see featured on our site, you can find it for purchase here. For further information on products and furniture that are compatible with our office Phone Booth, please reach out to our customer service team by phone at (646) 791-3726 or via email at email@example.com./pages/faq-soundproof-phone-booth-phone-booth-chair
Yes, you can move our soundproof phone booth around the office. Our product is designed to be portable and flexible to meet the changing needs of the modern workplace. Depending on the type of move you’re planning, we recommend several different solutions.
If you plan on moving the soundproof phone booth around the same floor in your office and have a hard surface such as wood or concrete, we recommend applying floor casters when you assemble the booth. These casters can be easily applied underneath the feet of our phone booth, which makes it very easy to slide the booth across the floor. If you’ve already assembled the booth and are looking to move the booth just a little, use furniture pads to gently move the booth across the floor. This will prevent you from scratching the floor.
If you’re moving between floors or buildings, we recommend disassembly. Disassembly takes around 20 minutes and involves following the same steps as our assembly manual. Once disassembled, we recommend using moving blankets or putting the unit back in its original packaging to protect the pieces during the move./pages/faq-soundproof-phone-booth-portability
While we don’t currently offer a two-person office phone booth, our large-format Meeting Room offers space for one-on-ones and might be the right solution for you. For further information on our Meeting Room, please visit our website here or email us at firstname.lastname@example.org./pages/faq-soundproof-phone-booth-two-person-booths
The short answer is no. We do not currently offer ADA compliant office phone booths. The reason for this is that even though we'd love to provide an ADA compliant solution, spaces need to be at least 60 inches wide for wheelchairs to make a 180 degree turn inside them. If a phone booth were to be 60 inches wide, sprinklers would be required, and the booth will no longer be easy to install or to move into a new office. If you’re looking to build an ADA compliant soundproof phone booth, our recommendation is to do a custom buildout./pages/faq-soundproof-phone-booth-ada-compliance
The Connected booth has a built-in ethernet port that is compatible with phone cords, so you can install a landline inside the booth. The feature is available as an add-on for $200. The Standard booth is designed for those who work on WiFi and rely on mobile phones for conference calls. Both Standard and Connected booths ship flat in four boxes and assemble in less than an hour./pages/faq-difference-between-standard-and-connected-office-phone-booths
Our phone booth does not come with a built-in phone, but the signal inside the booth is just as strong as the signal available at your office. You can easily use your mobile phone for calls inside the booth. If you’re looking to install a landline inside the booth, we recommend the Connected booth which includes an ethernet port./pages/faq-soundproof-phone-booth-phone-installed
The built-in desk is 32” wide, giving you plenty of room to fit everything you need for a productive work session. The desk features a top groove designed to hold your mobile phone or iPad upright, so you can stay hands-free./pages/faq-desk-size
Yes. Both the Standard and Connected office phone booths have two power outlets, 120V, located near the desk, so you can charge your laptop and phone while you work./pages/faq-power-outlet-inside-office-phone-booth
Both the Standard and the Connected booths come with a built-in motion sensor that helps you stay energy efficient. When you walk into the booth, the sensor automatically turns on both the overhead LED light and the ventilation fans creating a comfortable, cool environment. After 30 minutes of no detected motion, the sensor will automatically turn off the light and fans preventing the booth from using more energy than needed. The sensor also comes with a manual override./pages/faq-motion-sensor
Our soundproof phone booth does not come with a USB port. However, it has two standard 120V outlets inside the booth, so you can stay charged./pages/faq-usb-port
Seeing our meeting rooms in person is the best way to get to know the product. To find a showroom near you, simply click here to select the location and time that works best for your schedule. One of our team members will be there to give you a personal tour of our meeting rooms and to answer any questions you may have.
If you’re not able to visit any of our showrooms, you can watch a product video about the Meeting Room here or schedule a live virtual demo by clicking on the same link above. We’ll walk you through the key product features and do a quick sound test, so you can decide whether ROOM is the right solution for your team. If you have any follow-up questions after the demo, you can reach out to us anytime by sending us an email at email@example.com or giving us a call at (646) 791-3726./pages/faq-soundproof-meeting-rooms-view-our-meeting-rooms
Our Meeting Room reduces noise by 27 decibels.
What does that mean for those of us who aren’t acoustical engineers? Simply put, our meeting rooms are designed to create an ideal environment for phone and video calls, as well as private one-on-ones and larger group discussions while protecting the privacy of the users. Users inside the Meeting Room will hear muffled sounds from the outside, and this is because we’ve found that ambient noise provides the best experience for the user. Coworkers outside the room will not be able to hear the conversation taking place inside./pages/faq-soundproof-meeting-room-soundproofing-quality
Absolutely! Whether you’re having a quick connect or on an hour-long video conference, it’s important to us that you feel cool, calm, and collected in our meeting rooms. Each room comes equipped with ultra-quiet fans located in the roof and discreet air inlets behind the sofas to keep the air inside fresh at all times./pages/faq-soundproof-meeting-room-ventilation
Of course, that’s the beauty of modular construction! But, we do recommend using our professional disassembly staff for meeting room moves, be it within an existing space or to a new one. Please contact us at firstname.lastname@example.org for a quote./pages/faq-meeting-room-relocation
Absolutely! Should you wish to convert your Open Meeting Room into a Meeting Room, please reach out to email@example.com to get started. There will be a one-time charge of $3,500 for the product upgrade inclusive of labor, shipping, and disposal./pages/faq-meeting-room-conversion
At this time, our HEPA filtration add-on is only available for our single-occupancy Focus Room./pages/faq-hepa-phone-booth-meeting-room
Seeing our Focus Room in person is the best way to get to know the product. To find a showroom near you, simply click here to select the location and time that works best for your schedule.
If you’re not able to visit any of our showrooms, you can schedule a live virtual demo by clicking on the same link above. We’ll walk you through the key product features and do a quick sound test, so you can decide whether ROOM is the right solution for your team. If you have any follow-up questions after the demo, you can reach out to us anytime by sending us an email at firstname.lastname@example.org or giving us a call at (646) 791-3726./pages/faq-focus-room-view-our-focus-room
Our Focus Room reduces noise by 27 decibels.
What does that mean for those of us who aren’t acoustical engineers? Simply put, our Focus Room is designed to create an ideal environment for focused work, as well as private phone calls and video calls while protecting the privacy of the users. Users inside the Focus Room will hear muffled sounds from the outside, and this is because we’ve found that ambient noise provides the best experience for the user. Coworkers outside the room will not be able to hear the conversation taking place inside./pages/faq-focus-room-soundproofing-quality
The HEPA filters we’ve placed in our ventilation system provide filtration efficiency of 99.97% at 0.3 microns, trapping allergens, dust and other particulates that can enter your room. The HEPA filters are available as an add-in for our Focus Room, and are integrated into our three-fan ventilation system./pages/faq-focus-room-filters
We cannot confirm that the HEPA filters available as an add-on in our Focus Room ventilation system completely protect against Covid-19, especially considering that team members may be entering/exiting the room at any given time, opening up the room to external particles.
What we can positively claim is that all HEPA filters work to capture variously sized particles via multiple filtering layers, which draw fresh air in and keep unhealthy particles out.
Of course, that’s the beauty of modular construction! But, we do recommend using our professional disassembly staff for Focus Room moves, be it within an existing space or to a new one. Please contact us at email@example.com for a quote./pages/faq-focus-room-relocation
Once you’ve placed your order from ROOM, we’ll send you a confirmation email along with a mandatory pre-delivery form and estimated delivery window. Our delivery partners will connect in advance of your delivery window to confirm all details of your delivery. You can check the status of your order by reaching out to us at firstname.lastname@example.org. If you need to make any changes to the delivery date, please let us know as soon as possible./pages/faq-delivery-order-tracking
We’re committed to making our modular solutions accessible to workplaces around the world.
We currently ship our Phone Booths and Meeting Rooms to the U.S. and Canada, as well as select EU countries including the UK, France, Germany, Belgium, the Netherlands, Luxembourg, Denmark, Sweden, Norway, Austria, and Switzerland. We can also accommodate shipping of our Phone Booths to Australia, New Zealand, Singapore, Hong Kong, and South Korea.
If you’re outside of our current range but interested in working together on a project or learning more about our product in general, please send us an email at email@example.com. We’d be happy to chat./pages/faq-delivery-international-shipping
Each ROOM soundproof Phone Booth is packaged in five heavy-duty cardboard boxes. Box 1 contains the floor, handle and hardware kit. Box 2 contains the left wall and table. Box 3 contains the right wall and door. Box 4 contains the back wall and box 5 contains the roof. The dimensions of each box are as follows:
Box 1: H 3’ 7.3” x L 3’ 7.8” x W 7.9”
Box 2: H 7’ 5” x L 3’ 7” x W 4.2”
Box 3: H 7’ 5” x L 3’ 7” x W 4.4”
Box 4: H 7’ 5” x L 3’ 7” x W 4.2”
Box 5: H 3’ 7.3” x L 3’ 6.8” x W 5.6”
For more information regarding the shipping and delivery of our soundproof Phone Booths, please feel free to give us a call at (646) 791-3726.
Many office buildings require Certificates of Insurance (COIs) for all freight deliveries. ROOM’s delivery and assembly partners are able to provide a COI for your soundproof phone booth when needed. Once you have placed an order, we'll be in touch to gather any delivery instructions and COI requirements you might have. We’ll then make sure our partner’s COI is approved by your building before we make the delivery. If you have questions about the COI process or need to update your COI requirements, please give us a call at (646) 791-3726 or email us at firstname.lastname@example.org. If you're not sure whether your building will require a COI, we recommend that you reach out to your property manager./pages/faq-delivery-request-a-coi
We’re pleased to offer free standard shipping for our Phone Booth. Free shipping for our Phone Booth includes on-site delivery to the room of your choice during normal business hours: Monday-Friday, 8:00AM – 4:00PM.
Standard shipping for our Meeting Room, Open Meeting Room and Focus Room costs $1,450 per unit. We also offer standard rates in major Canadian cities, including Toronto, Montreal and Ottawa, at $1,850 CAD.
Please note that orders requiring delivery outside of regular business hours, and/or orders needing to be carried up more than one flight of stairs will require paid assembly ($550 per booth, $1,000 per meeting room). Orders delivered to union buildings are subject to additional charges and will be invoiced prior to scheduling.
You can learn more about our shipping options in our Terms & Conditions./pages/faq-free-shipping
We’re sorry we missed you! Don’t worry, we’d be happy to try again. We do charge a no-show fee of $1,950 / $2,500 CAD / 1500 GBP / 1750 EUR per Room delivery and $550 / $700 CAD / 500 GBP / 500 EUR per Booth delivery, if no one is on-site to receive your order at the intended date and time. This no-show fee also applies to situations where the building is not ready to receive your ROOM delivery on the previously agreed upon location, date, and time./pages/faq-miss-scheduled-delivery
Our products have been designed for commercial use in an office environment, though we do allow for residential deliveries of our Phone Booth with a few important caveats.
• An acceptable location in your residence (minimum of 15 ft x 15 ft) where the booth will be located that is large enough to accommodate the setup and operation of the booth. At this time we cannot deliver to apartment buildings.
• A shipping contact available to coordinate with our delivery partners.
• No obstacles that would prohibit our delivery partners from successfully delivering each of the five boxes. All of which are approximately 7 feet tall and weigh over 100 lbs.
• There must be a clear delivery path, free of ice, snow, and debris, and all house pets must be confined and separated from the delivery path.
• Awareness that the acoustic properties are different in rooms that are smaller than a large office installation. Residential settings tend to be much quieter than offices, so there is less sound masking to dampen the voices from inside a phone booth.
• The 100-day risk free trial does not apply to residential deliveries.
• No white-glove assembly is available on residential deliveries.
• Residential deliveries are subject to any and all local directives which could delay delivery indefinitely.
Note, we DO NOT accept residential delivery requests for our larger-format products including our Meeting Room, Open Meeting Room and Focus Room./pages/faq-delivery-residential-addresses
We provide detailed assembly instructions, so you can assemble the Phone Booth on your own in less than an hour. All you need are a hex key, a Phillips-head screwdriver, and a friend. If you decide to assemble the soundproof phone booth on your own, please reference our assembly manual here, where you’ll also find a components list and helpful care instructions. For safety purposes, never assemble our soundproof phone booth without a partner. If you’d rather have us assemble the booth for you, please select the ‘Include Assembly’ option at checkout. You can also add assembly after placing your order. Just give us a call at (646) 791-3726 or email us at email@example.com./pages/faq-assembly-booth-assembly
Our Phone Booth is designed for easy assembly, but we can make it even easier by assembling it for you. If you choose the assembly option at checkout, our expert technicians will assemble your ROOM products upon delivery and remove all packaging and debris when they're done. Depending on which city you're located in, we may send a separate crew for delivery and assembly. Feel free to contact us (646) 791-3726 or firstname.lastname@example.org for more info about our services in your area. Assembly is available for $550 per booth. It can be purchased at checkout or added to any order prior to delivery by contacting our support team.
For our larger rooms, assembly is required at $1,000 ($1,275 CAD) per room and will automatically be added to your order at checkout.
Please note that Phone Booth orders requiring delivery outside of regular business hours (8am - 4pm), and/or orders needing to be carried up more than one flight of stairs will require paid assembly/pages/faq-assembly-white-glove-service
We’re here to make your life easier. Once you unbox your Phone Booth, the assembly time will typically be under an hour. You’ll find the assembly process to be intuitive, but you’ll have the assembly manual here to refer to when you need it. The only tools required for assembly are a hex key and a Phillips-head screwdriver. Assembly works best with two people, one person to hold the parts in place and another to screw in the pieces.
For our larger meeting rooms, it’s best to leave the assembly up to the professionals. Our expert technicians will assemble your ROOMs upon delivery and remove all packaging and debris when they're done. Assembly costs $1,000 per room./pages/faq-assembly-time
Due to the size and weight of our Meeting Rooms and Focus Room, we decided it’s best to leave the assembly up to the professionals. Our expert technicians will assemble your ROOMs upon delivery and remove all packaging and debris when they’re done. Assembly costs $1,000 per room./pages/faq-assembly-meeting-rooms
Unfortunately, we do not accept returns or process refunds for our Meeting Room, Open Meeting Room and Focus Room, after the unit is delivered and assembled.
If you decide to return your Phone Booth as part of ROOM’s 100-day risk-free trial, we will cover the cost of return shipping, as well as disassembly of your booth. Please note that the 100 day risk-free trial applies only to your first order of Phone Booths, and does not apply to residential deliveries. Find our more information about ROOM’s 100-day risk-free trial.
You can learn more about our return policy in our Terms & Conditions./pages/faq-return-room-unit
We understand that things change, so we’re happy to work with you on cancellation requests. Any cancellations requested prior to ROOM units being shipped will need authorization from a ROOM team member. All cancellations will incur a charge of 200 USD / CAD / € / £ / Sfr. per unit, unless otherwise confirmed with ROOM. Cancellations requested after units have shipped will be subject to a 25% restocking fee. Our larger format products (Meeting Room, Open Meeting Room and Focus Room) are not eligible for return or refund after the delivery and installation.
If you have any questions about our cancellation policy, or are in need of cancelling your ROOM order, you can contact us at email@example.com.
You can learn more about our cancellation policy in our Terms & Conditions./pages/faq-cancel-my-order
If you no longer need your unit, we'd be happy to recycle it as part of our Disposition Program. We’ll take care of pick-up and disassembly, and will recycle your product as part of our commitment to sustainability. Disposition will incur a charge of $1,000/Booth and $2,500/Room, with a lead-time of 3-4 weeks upon receipt of your request. To find out if you’re eligible, and to coordinate a pick-up, please contact us at firstname.lastname@example.org./pages/faq-remove-my-room
We offer a 2-year warranty on every soundproof phone booth or meeting room you purchase. You can find more details on our warranty page here. In short, we cover the full cost of repairs or replacements needed due to manufacturing defects. The warranty on our booths and rooms is valid from the date of purchase, and it does not apply to products that have been stored, used, or assembled incorrectly.
Interested in expanding the possibilities of your workspace? You might be interested in a subscription to Room Service, our annual protection plan that extends the value of your ROOM products well into the future.
Annual subscription includes:
- Extended warranty beyond ROOM’s standard 2-year limited warranty with protection covering accidental damage, incorrect care or maintenance, and normal wear & tear, up to twice a year.
- Access to our proprietary space utilization dashboard, Room Sense.
We offer a 2-year warranty on every unit, and we cover the full cost of booth and meeting room repairs or replacements needed due to manufacturing defects. As a company, providing the best customer experience is at the heart of what we do. Our products are built to last, but if you need any repairs or replacements, you can let us know, and someone from our team will be there to take care of them. You can schedule a repair for your product by emailing us at email@example.com. Read more about our warranty here./pages/faq-legal-repairs
We invite you to enjoy a risk-free trial and try our soundproof Phone Booth for 100 days on us. Here's how it works: If you decide within the first 100 days of receiving your Phone Booth that it's not the right fit for you, all you have to do is let us know. We'll process the refund and take care of disassembly and return shipping as well. Please note that the 100 day risk-free trial applies only to your first product, and does not apply to residential deliveries, or deliveries to Asia Pacific. That said, every booth comes with a 2-year warranty, and we're dedicated to making sure that your booth stays in excellent shape throughout use. Unfortunately, we do not offer the 100-Day Risk Free Trial for our larger products, including our Meeting Room, Open Meeting Room, and Focus Room.
Interested in expanding the possibilities of your workspace? You might be interested in a subscription to Room Service, our annual protection plan that extends the value of all of your ROOM products well into the future.
Annual subscription includes:
- Extended warranty beyond ROOM's standard 2-year limited warranty with protection covering accidental damage, incorrect care or maintenance, and normal wear & tear, up to twice a year.
- Access to our proprietary space utilization dashboard, Room Sense.
If you have additional questions surrounding our Risk Free Trial, please refer to our Terms & Conditions /pages/faq-legal-risk-free-trial
It’s simple, and takes just a few quick steps. First, in your shopping cart or checkout flow, select ‘Pay Monthly’ and provide your company legal name, contact information, and address, along with any additional requested information required to approve your application. Simply follow the outlined steps to the end, and the application will be automatically submitted to our financing team.
You will receive an e-mail notification on your approval status the next business day, and the ROOM team will follow up with your order shortly after. Once everything is approved, you will receive an invoice with detailed payment information.
Please note that residential addresses do not qualify for ROOM financing./pages/faq-financing-apply
We have calculated our interest rate based on a 2.5% APR for all products, excluding the one-time fee of $100 upon approval. If you have any questions about your monthly payment, please reach out to firstname.lastname@example.org./pages/faq-financing-interest
We currently cannot support financing for deliveries to a residential address, or sales to a non-business entity. When submitting your application, you’ll be requested to provide your full company legal name, including ‘Inc.’ or ‘LLC’, along with an associated business address, so we can move forward seamlessly with the financing process./pages/faq-financing-restrictions
Unlike personal credit scores, business credit is public information and viewings will not affect your ability to leverage any other financial vehicle. In other words, your ROOM financing application will not affect your credit score in any way, unless we ask you to provide further personal credit information to approve your application./pages/faq-financing-credit
Unfortunately, we’re unable to support shipping and delivery costs with financing at this time. Shipping, delivery, tax, and handling fees, are due upfront before we deliver your unit./pages/faq-financing-shipping
If you qualify for any discounts, you must choose between financing or promotional discounts. We’re unable to offer both for the same order. Please reach out to email@example.com with any additional questions related to pricing or discounts./pages/faq-financing-discounts
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